Example Letter Of Condolence When You Do not Know Both The  bereaved and the deceased.

Don’t limit your communication to a sympathy card when the bereaved or the deceased is a close friend. In this case, a thoughtful letter of condolence provides a far more healing vehicle for your words of comfort.
Remember that the grief following a profound loss is rarely resolved in a matter of weeks. All too often, those in grief are overwhelmed by expressions of sympathy in the days immediately following a loss, but are left to their own devices soon afterward. Cards sent over a period of time can be a wonderful support to the bereaved.

1. Acknowledge the loss.
This morning Mr. Moore told us the sad news of your father’s sudden death.

2. Express your sympathy.
Let me first extend my heartfelt sympathy to you and your family.
The loss must touch you very deeply as you face these first numbing days of grief.

3. Note special qualities of the deceased.

4. Recount a memory about the deceased.
(Note: These two components may not apply if you never met the deceased. However, it can be quite meaningful to the bereaved if you are able to recall any spe-cial qualities or memories they may have shared with you in the past about their loved one.)
Though I never met your Dad, I remember how touched I was when you described the scene as he recited a poem he’d composed for your mother at their fiftieth wedding anniversary celebration last year. His tenderness and humor were both captured in that story as was your obvious love for him.

5. Note special qualities of the bereaved.
While our relationship has been largely in the office, I have seen you handle challenging situations for the firm time and again. During this difficult period, I know you will draw on these same deep personal resources so many of us have come to respect and admire.

6. Offer assistance.
During your absence, Dan and I will cover your accounts—maybe not with your finesse, but with as much savvy as we can muster.
We’ve had a terrific mentor.

7. Close with a thoughtful word or phrase.
Keep in mind that this office is filled with people who care about you and are thinking about you in your sorrow.Example:

May this message serve as an expression of deep and sincere sympathy.
to personal expressions of compassion:
If only there were something That friends could say or do, Some way they might express their thoughts And help to comfort you—And yet, perhaps just knowing That there are those who care Will help, at least in some small way, To ease the loss you bear.